Return Policy

Thank you for your purchase, we hope you are satisfied with your items. If not, items can be returned within 7-14 working days upon receipt. The store reserves the right to either replace completely, refund or offer store credits based on condition of the item. Items must be retuned in great shape if not original state.

Returns and replacements do not apply to items purchased on sales. The store would not accept responsibility for items Client’s provided their own measurements for if they do not go with the standard measurement chart Nutorla Clothing has provided.

On replacement or adjustment of returned items, items must be sent directly to the store’s physical location, Humahu Street, Accra Ghana. The store would not be responsible for dispatch fees nor shipping back of items to customers.

Additional Information
Since the store has a physical location, items purchased are to be picked up and returned directly to the store. Dispatch services however would be provided to customers who cannot or may not be able to visit the store for pickups .